Modernizing security communications

Emergence Safety Communications owns a suite of patented cutting edge platforms to reshape the underlying systems behind modern safety communications. Our flagship solution, the Elevator Communications System (ECS), incorporates the security and reliability of the internet to better establish connections to a monitoring center in case of emergency. In development for over a decade and engineered by industry professionals, the ECS is the trusted backbone for your emergency elevator communications.

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Reliability and Safety

Emergence ensures that communication from an elevator cab is always available. We do this by monitoring tour elevator emergency line(s) through both daily testing and Emergence’s ongoing “heartbeat” monitoring. Only Emergence monitors the phone line the same way a doctor would measure a heartbeat, making sure the phone line’s connection is consistently available. If a connection is lost or the daily test fails, Emergence’s monitoring center is notified and deploys the installation team to investigate and repair the issue.

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Security and System Integration

Emergence’s monitoring and safety solution can be fully installed into any elevator by re-using the cab’s existing phone line based intercom unit, minimizing the installation time. The system seamlessly integrates into the monitoring center’s automation software as well as the monitoring center’s phone system. This allows our solution to display all critical site details to the operator, simultaneously allowing communication between the operator and the elevator cab. Our solution uses an encrypted IP connection providing the highest level IP security to protect sensitive client information.

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Streamlined Operations

Emergence’s solution is designed to alleviate the time and cost associated with managing multiple facets of elevator operations. Current monitoring operations have way too many moving pieces with a telephone provider, monitoring provider, maintenance provider, etc. The Emergence Solution allows our client’s to streamline all time, energy, and cost to one provider. This saves our clients time and cost that can be focused on their business, not their elevators.

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